FAQ for your next holiday
Check-in is possible from 3 pm, check-out until 11 am.
Dogs are only allowed on request. We bill € 25 per day without food for your four-legged friend (dogs have no access to the dining hall and the spa area).
Our address is: Hotel Salzburg, Family Kees, Reiterkogelweg 182, 5754 Hinterglemm, AUSTRIA
Yes, the JOKER CARD is included for Hotel Salzburg guests!
Hotel Salzburg is in the heart of Hinterglemm, only a one-minute walk from the next lift, the Reiterkogelbahn.
Our guests can choose between breakfast and half-board.
There are currently special terms of cancellations as part of the “flexi booking” programme due to the situation with Corona. In other words, your reservation can be cancelled free of charge up to 14 days before arrival. Otherwise, the Austrian General Terms and Conditions for the Hotel Industry apply.
Yes, the Hotel Salzburg spa area includes an indoor pool, various saunas, a steam bath with different aromas (approx. 50°C, 90% humidity), a tepidarium – infrared sauna with light therapy, an air spring massage lounger, a water massage bench, a relaxation room with panoramic view of the Glemmtal valley, a winter garden with panoramic view, a sun terrace, and fluffy bathrobes.
Yes, there’s a car park available for our guests. We will direct you to your parking spot upon arrival.
The local tax is € 2 per person (from age 15) per night and is not included in the room rate.
Surcharge double room for single use per night
Winter: main season € 80
Summer: € 60
Winter: A short-term surcharge for € 25 per person per day is billed for single-day, two-day and three-day bookings.
Summer: A short-term surcharge of € 20 per person per day is billed for single-day and two-day bookings.
The half-board price is reduced by € 10 for bookings with breakfast.
Guided tours (if no bike package is booked)
€ 30 for bike hotel guests
€ 35 Big Five for bike hotel guests
Surcharge for children’s bike’n soul package up to age 15
€ 12 per day for the XC/Enduro/Freeride package
€ 8 per day for the Downhill package
Cancellations in summer 2021
Bookings can be cancelled free of charge up to two weeks before arrival. After that we bill 80% of the holiday price. The same applies for delayed arrivals or early departures.
Cash, EC card, Maestro, Visa and Mastercard.
We recommend travel cancellation insurance
Unforeseeable things can happen before embarking on your journey – cancellation insurance provides a financial safety net. According to EU rules, if you can are late for your booked hotel stay, cannot make your trip or have to end your trip prematurely, cancellation fees can be billed. To avoid such expenses, we recommend taking out this travel cancellation insurance ensuring that said feeds are covered by the Europäischen Reiseversicherung AG
The Austrian General Terms and Conditions for the Hotel Industry apply.