The local tax is € 2.00 per person (in summer and winter) and the VAT is 10%.
Children's prices are based on staying with 2 full-paying adults.
With 1 full-paying a child from 0-15 years gets a discount of 15% on the list price, for all other children accesses the children's discount.
2 children from 0-15 years in their own room get a discount of 10% on the list price, with all other children accesses the children's discount
Surcharge for single occupancy of a double room
Winter : High season € 60.00 | Low season € 40.00
Summer : € 40.00
Adults in the Family Room, Panorama Suite deluxe and the Family Suite
If 2 full-paying adults are in the room, every additional person get a discount of 20%
Winter: For bookings of 1, 2 or 3 days, there is an additional short-stay surcharge of € 20.00 per person and day.
Summer: For bookings of 1 or 2 days, there is an additional short-stay surcharge of € 15.00 per person and day.
Bed & Breakfast Only
The half-board price is reduced by € 10.00
€ 20.00 per dog per day. Dogs are not permitted in the dining room or in the wellness areas. We need an information if you take your dog with you.
Guided tours (if you didn't book a bike package)
€ 15.00 per guided tour
€ 20.00 for the big five guided tour
Surcharge per Child for the bike'n soul packages till the age of 15
€ 12.00 per day for the XC/Enduro/Freeride package
€ 4.00 per day for the Downhill package
Cancellations in summer 2020
Due to the current situation, we have changed the cancellation conditions for summer 2020. All bookings made and future bookings for the whole summer season 2020 can be cancelled free of charge up to 14 days before arrival.
Cancellations Winter 2020/21
In the event of late cancellation (within 3 weeks of scheduled arrival), delayed arrival or early departure, we charge 80% of the half-board price. Cancellations are handled in accordance with Austrian Hotel Contracting Regulations.
Cash, EC-Card, Maestro, Visa and MasterCard
We recommend purchasing holiday cancellation insurance
You never know if something will crop up before you begin your holidays. But with holiday cancellation insurance, you always know you are covered. If you have booked a hotel stay, but you have to arrive late, depart early, or perhaps can't even come at all, EU regulations allow for you to billed cancellation charges. In order to free you of the burden of any unwanted costs, we recommend taking out holiday cancellation insurance, for example through Europäische Reiseversicherung AG, who would then cover any penalties involved.