The local tax is € 2.00 per person (in summer and winter) and the VAT is 10%.
Children's prices are based on staying with 2 full-paying adults.
With 1 full-paying a child from 0-15 years gets a discount of 15% on the list price, for all other children accesses the children's discount.
2 children from 0-15 years in their own room get a discount of 10% on the list price, with all other children accesses the children's discount
Surcharge for single occupancy of a double room
Winter : € 80.00
Summer : € 40.00
Adults in the Family Room, Panorama Suite deluxe and the Family Suite
If 2 full-paying adults are in the room, every additional person get a discount of 20%
Winter: For bookings of 1, 2 or 3 days, there is an additional short-stay surcharge of € 25.00 per person and day.
Summer: For bookings of 1 or 2 days, there is an additional short-stay surcharge of € 15.00 per person and day.
Bed & Breakfast Only
The half-board price is reduced by € 10.00
€ 20.00 per dog per day. Dogs are not permitted in the dining room or in the wellness areas. We need an information if you take your dog with you.
Guided tours (if you didn't book a bike package)
€ 15.00 per guided tour
€ 20.00 for the big five guided tour
Surcharge per child for the bike'n soul packages till the age of 15
€ 12.00 per day for the XC/Enduro/Freeride package
€ 4.00 per day for the Downhill package
Cancellation conditions in summer 2020
Due to the current situation, we have changed the cancellation conditions for summer 2020. All bookings made and future bookings for the whole summer season 2020 can be cancelled free of charge up to 14 days before arrival.
Cancellation conditions winter 2020/21 and summer 2021
- Up to 14 days prior to arrival: no charge
- 14 days to 7 days prior to arrival: a charge of 70% of the total booking applies
- 7 days or less prior to arrival: 90% of the total booking applies
Cancellations and changes up to the day of arrival are free of charge in the case of:
- a new lockdown or border closure
- Corona Illness of a booked person or in a shared household
- a COVID-19 situation that does not allow to come
Cash, EC-Card, Maestro, Visa and MasterCard
We recommend purchasing holiday cancellation insurance
You never know if something will crop up before you begin your holidays. But with holiday cancellation insurance, you always know you are covered. If you have booked a hotel stay, but you have to arrive late, depart early, or perhaps can't even come at all, EU regulations allow for you to billed cancellation charges. In order to free you of the burden of any unwanted costs, we recommend taking out holiday cancellation insurance, for example through Europäische Reiseversicherung AG, who would then cover any penalties involved.